Service Request Form 2017-07-28T14:30:09+00:00

Service Request Form

In order to serve you better, we ask that you review the two lists of issues below before submitting a service request form. This form is for warranty related issues. Any installation related issues need to be addressed with person or company that installed your door(s).

You might need to submit a service request form if:

– Your doors won’t lock or unlock
– The glass Low E has a purple tint or is haze
– You need to replace operational hardware
– Your need to replace cladding
– You need to replace panels

You might need to contact your installer/contractor if:

– Panels do not slide with ease
– System(s) needs adjustments
– There are gaps between the panels
– There is water coming in
– The main door is binding when opening or closing

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